Frequently Asked Questions

Podlab Services

A team of audio engineers, writers, video editors, graphic designers, transcriptionists and programmers that can help you with every aspect of your podcast.
We offer following services.
  • Audio Production
  • Web Development
  • Graphic Designing
  • Transcriptions
  • Social Media Marketing
  • New Podcast Launching
You can see more info in our services page.
Yes you can. In fact many podcasters do it all by themselves. But if you're at the stage where spending time on all the production work is a bottleneck for your podcast's progress, that's where we come in. We'll do all the hard work that we specialize in so you can save your time to focus on creating good content.
You can send us an email through our Contact page and we'll get back to you with more info. You will get one free episode to test out services, no payment required. Once we have finished your first episode you can decide if you're going to continue with us and if you do, you can purchase one of our pre-paid podcast plans or a custom podcast plan according to your preferences.
No. We always produce the first episode totally FREE for all our clients. If you're happy with the work then you can start a pre-paid production plan. You can find about our packages in the pricing page or use the price calculator to get an estimated price for a custom package according to your needs.
3 days. We deliver the finalized podcast to you within 3 days from the point you send us all the relevent files.

Audio Production

For a basic setup your laptop, a good microphone and a pop-filter will be enough. You can further improve your setup by adding an externel audio interface, studio monitors and some acoustic treatment in your room. Feel free to check out our knowledge base to read more.
If you're on Mac OS we recommend using GarageBand. For Linux and Windows systems you can use Audacity. Other than these feel free to use any software you prefer. It doesn't really matter.
Yes. we can reduce noise up to a sinificant level without sounding bad. But keep in mind that there's a limit we can go and try to record in a silent environment.
Skype calls are usually already processed with noise reduction. Most of the time we will perform only a soft noise reduction on Skype calls. We encourage our clients to record on Skype with highest possible quality and to use Google Hangouts whenever possible which has a Studio Mode that provides clear recordings.
We can handle any audio file format. The most popular ones are MP3, WAV, AIFF, MP4, MOV and WMV.
We like DropBox, Google Drive and OneDrive. You can share a link to your files in our podcaster dashboard.
For audio production we mostly use Adobe Audion, and Steinberg Cubase. We use iZotope RX for noise reduction and restoration related tasks.

Payments and Plans

Our plans are all pre-paid. You can chose to pay monthly or quarterly. We give a 5% discount on all quarterly payments.
We produce the first episode totally free, no payments or card information required. You can use the free episode to decide whether you're going to continue with us.
We accept all major credit cards and Paypal. We use a secure payment gateway provided by Payoneer
No. We do not save your card information or make automated payments.
Yes. If you're not satisfied with the service we provide, first we'll do a free re-edit on the concerned episode. If you're still not satisfied we'll refund the money for the concerned episode, no questions asked.
Yes. You can stop your subscription at any time.
No. Once you agree for a monthly or a quarterly payment only that amount will be charged.


Privacy Policy

Effective date: November 09, 2018

Podlab Podcast Productions ("us", "we", or "our") operates the website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Use of Data

Podlab Podcast Productions uses the collected data for various purposes:

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Sri Lanka and choose to provide information to us, please note that we transfer the data, including Personal Data, to Sri Lanka and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Podlab Podcast Productions will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Podlab Podcast Productions may disclose your Personal Data in the good faith belief that such action is necessary to:

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: